Terms & Conditions

These Terms and Conditions of Trading apply to all consumer contracts between We Make Curtains and our subcontractors ("us/we/our") and the Customer ("you/your") in relation to all sales of goods and services. Additional terms and conditions apply to sales made through our Internet/Web Site, as set out below in Clause 10.

1. Product Specifications
1.1 We have a policy of continuous product development and reserve the right to amend the specification of products without prior notice in relation to future sales.
1.2 Goods supplied may differ as a consequence from those on display or advertised. Unless agreed with you, the goods supplied will be of equivalent value, functionality and appearance. Any significant variations will be highlighted on the display model.
1.3 We will endeavour to match the colour and texture of the fabric of your Curtains or Blinds to the samples chosen as accurately as possible, but variations in both the colour and texture may occur.
1.4 Some self-assembly may be required on certain products.

2 Prices
All prices include Delivery, where appropriate, at the prevailing rate and are subject to any promotional offer or discount.

4. Payments
4.1 In the case of most goods, a minimum deposit of 30% of the total amount payable is required on all orders placed. Some goods will require payment in full at the time of purchase.
4.2 If you pay by credit or debit card, the transaction will be handled by A+L. The balance of the transaction amount will be paid to We Make Curtains. The total amount payable by you regardless of the method of payment is the same.

5. Delivery
5.1 Made to measure curtains and Blinds are delivered to you through the postal service and generally arrive within 28 days from the date of the order.
5.2 Any changes made by you to the content of your order will impact on your delivery date.
5.3 If you are unable, for whatever reason, to take delivery of your goods on the confirmed delivery date, we reserve the right to charge you further for any subsequent deliveries.
5.4 If we accidentally damage goods in the course of delivery, then our liability for that damage is limited to the repair, refund or replacement of the goods or the value thereof.
5.5 Time of delivery is not of the essence in these Terms and Conditions of Trading. We will not be liable for any direct or indirect loss of profits or other financial loss or damage suffered by you through any reasonable delay or delay due to unforeseen circumstances outside of the reasonable control of We Make Curtains or delay due to any reasonable rescheduling of delivery.

6. Returns and Refunds
Once products are ordered from our Made to order collections or you order made to measure Curtains or Blinds your order may not be cancelled by you. Once delivered no Curtains, Blinds or Fabrics may be returned nor will we provide any refund unless it is defective or has been accidentally damaged by us in the course of delivery. This does no affect your statutory rights.

If you are returning an item because of an error on our part or because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us by refunding your return postage costs. You can expect a refund in the same form of payment originally used for the purchase within 7 days of our receiving your return. We Make Curtains will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.

We must be notified of cancelations within 7 days of goods recevied.

7. Other Services
7.1 Should you require a refund or you have any other query or complaint, please contact our Sale Team on 0115 9555184.
7.2 Our Head Office is at We Make Curtains 674-678 WoodBorough Road, Mapperley, Nottingham, NG3 5FS.
7.3 Our Website has been designed for your convenience and if you have any comments, questions or queries, please contact us on info@WeMakeCurtains.co.uk. If you have experienced technical problems, please send an email to contact@WeMakeCurtains.co.uk.
7.4 We endeavour to display as accurately as possible the colours of our products that appear on the website. However we cannot guarantee that your monitor will accurately reflect the colour of the product delivered.
7.5 The contract shall not be concluded until we have received your valid credit card charge or debit card payment details.
7.6 Every effort is made to ensure the complete accuracy of our website however some prices/details may change from time to time and it is possible that an error may occur. We will use our best endeavours to rectify any errors as swiftly as possible but we cannot be responsible for any losses incurred.
7.7 We are entitled to refuse any order placed by you.
7.8 To the maximum extent permissible by law, we exclude all warranties, expressed or implied as to the accuracy of the information contained in any of the materials on the website. We cannot accept any liability for any particular material on the website or as a result of any use or reliance placed upon information contained on the website.
7.9 Any material downloaded or otherwise obtained through the use of this website is done at your own discretion and risk. You will be solely responsible for any damage to your own computer systems or loss of data that results from the download of such materials.
7.10 We control and operate the website from our office within England. Accordingly the laws of England & Wales govern claims relating to, including the use of the website and the materials contained therein. If you choose to access our website from outside England & Wales, you do so on your own initiative and you hereby agree that in the event of a dispute between We Make Curtains and you, the laws of England & Wales will apply at all times.
7.11 The above does not affect your statutory rights.

8. Data Protection
We Make Curtains is a registered data controller in accordance with the Data Protection Act 1998 (”the Act”). We process your personal data in accordance with the Act.

9. Applicable Law
These Terms and Conditions of Trading are governed by and are to be construed in accordance with the laws of England and Wales.